Answer:
To cancel your account, please follow these steps:
- Go to https://www.spotify.com/us/account/.
- Log in with the email address and password you used to create your account.
- Scroll down and click Cancel my account under “Account Options”.
- Follow the instructions on the following page and confirm by clicking Cancel Account.
How do I cancel a recurring payment on Spotify?
Answer: To cancel a recurring payment on Spotify, first open the Spotify app on your device and log in. Once logged in, click on the three lines in the top left corner of the main screen and select “Payments & subscriptions”.
From there, you should see all of your active subscriptions and payments. To cancel a subscription, hover over it and select “Cancel subscription”. You will then be prompted to confirm that you want to cancel. Clicking “Yes, cancel” will complete the process.
Why does Spotify keep taking my money?
Answer:
Spotify keeps taking your money because you haven’t cancelled your subscription.
Cancelling your subscription is easy. Just follow these steps:
1) Go to “Settings” and then click on “Subscription.”
2) Click on “Cancel Subscription.”
3) You will be asked to confirm your cancellation. Click “Yes, Cancel Subscription.”
4) You will receive an email confirmation of your cancellation.
Why do I have a Spotify charge on my credit card?
Answer:
Spotify is a subscription-based music streaming service. When you sign up for Spotify, you are charged a monthly fee in order to have access to its library of songs. The amount you are charged each month depends on the type of subscription plan you choose.
If you have been charged for Spotify, but don’t remember subscribing or don’t remember choosing a subscription plan, it’s possible that someone else in your household signed up for the service without your knowledge. Spotify offers family plans that allow multiple users to share one account, so it’s possible that another person in your household added you to their plan without asking permission.
How do I know when my Spotify expires?
Answer:
If you’re a Premium subscriber, you can see when your subscription expires by going to your account settings. Just log in to Spotify, click on the Profile tab, and then select Account from the drop-down menu. Under “Subscription,” you’ll see the date your subscription is set to renew.
If you need help understanding your expiration date or canceling your Spotify Premium subscription, please contact Spotify customer support.